Frequently Asked Questions
Everything you need to know about shopping with DolphinAccessories
What is your standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days domestically and 7-14 business days for international orders.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website where you can monitor your package's journey.
What is your return policy?
We offer a 30-day return policy for all unworn and unused accessories in their original packaging. Please contact our support team to initiate a return label.
Are your materials ethically sourced?
Yes, at DolphinAccessories, we prioritize sustainability. We work exclusively with suppliers who adhere to fair labor practices and use high-quality, eco-friendly materials.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer a warranty on your jewelry and accessories?
We provide a 6-month limited warranty against manufacturing defects. If your item experiences unexpected damage due to quality issues, we will replace it free of charge.